Highland sits in the rural-suburban belt of western Howard County — large parcels, long driveways, and a housing mix that runs from working farmsteads to substantial newer homes on acreage.
Almost everything here runs on a private well and a septic system, which changes the plumbing conversation completely. Water quality is specific to the parcel and has to be tested, softener discharge has to be considered against the septic field, and pressure problems are as likely to be the tank or the switch as anything inside the house.
It is about seventeen miles from our shop, comfortably within our scheduled range. Howard County is one of our named service counties and we are out this way regularly.
What we find in Highland homes

Well water specific to the parcel
Iron, manganese, sulfur odor, sediment and hardness all vary property to property. Treatment has to follow a real test — specifying from a regional assumption is how people end up with equipment that does not solve their problem.
Septic and softener discharge
High-frequency regeneration adds volume and salt to a septic system. A metered unit regenerating only on demand is a very different load from an old timer-based softener, and it is worth configuring properly.
Pressure tanks and switches
Rapid cycling and swinging pressure are usually the tank losing its air charge or a failing switch, not the submersible pump. Establishing that first avoids a very expensive unnecessary replacement.
Neighborhoods and landmarks we work around
We cover all of Highland and the surrounding Howard County communities, including 20777. Areas we are in regularly:
- Route 108
- Clarksville Pike
- Highland Crossing
- Route 216
- Brighton Dam Road
- Triadelphia Reservoir
What Highland customers tell us
Rural Howard County customers have usually been sold the wrong treatment equipment once already. We test first, which is neither complicated nor common.
I had an outstanding experience with Collins & Sons LLC. Daniel has done several projects at my home over the last 4 years. He has helped me with small projects (replacing a garbage disposal), large projects (renovating my patio) and random projects. No mat…
Needed a water heater and my upstairs plumbing replaced. After contacting them they were very flexible to my schedule, also explaining in detail costs and procedures. Who doesn't like an honest family owned professional? I would use them again any time and…
Danny is a very professional and friendly person to work with. His work as a plumber and contractor is outstanding. He receives a high rating as he cleans up after he finishes working. I highly recommend this company and Danny to work on any project for you…
Plumbing questions from Highland
Why does my water smell like rotten eggs?
On a well, usually sulfur bacteria or dissolved hydrogen sulfide. On public supply it is more often a reaction with the water heater anode rod. The two have completely different fixes, which is why we identify the supply before diagnosing.
Can I have a softener with a septic system?
Usually yes, with proper sizing. A metered demand unit that regenerates only when needed puts a far lighter load on a septic field than an old timer-based softener. We configure it rather than installing a default.
My pressure swings from strong to weak. Is the pump failing?
Most often not. A waterlogged pressure tank that has lost its air charge produces exactly that symptom, as does a failing pressure switch. Both are far cheaper than a pump, and we check them first.

